Privacy Policy and Cookies

As such, the processing of our costumer’s personal data must be done in the most safe and secure manner. Our goal is to diligently follow all the rules and regulations regarding the protection of your personal data.

This policy outline is designed to help you in a variety of ways; such as clarifying which information we gather and how that information is used.
Please let us know should you have any thoughts, questions or concerns regarding the processing of your information.
Feel free to drop us an email at info@kastelshoes.com, and our customer service team will gladly assist you!

WHICH PERSONAL DATA DO WE USE?

The information we process about you varies slightly depending on whether you are an unregistered customer who is casually surfing and shopping or if you created an account and are thus a registered user. Below, you can read more as to what each category entails.

INFORMATION ABOUT YOU AS A CUSTOMER

To handle your orders and purchases, we require the following information about you;

• Name
• Address, phone number and e-mail
• Date of birth* (for some payment methods*)
• Payment information and payment history
• Information about your order (for ex: order number, product(s), delivery address, and invoice)

We do this with the legal obligation for completion of your Purchases; without which, we would be unable to complete our transaction with you. You may choose to withdraw your consent at any time and to have your data deleted.

“Save for my next payment” option

If you consent by choosing the "Save for my next payment” option, we'll save your card information for future safe purchasing, with your consent. You can withdraw your consent at any time.

In order to comply with the rules and regulations to which we must adhere, we require the following information about you;

• Name
• Address
• Payment information and payment history
• Information about your order (for ex: order number, product(s) and delivery address)

We do this to comply with legal obligations; that is to comply with the laws to which we must adhere. The Book-keeping Act is one example as to why we save this information (with limited access) for 5 years, in addition to the current year.

Data required for customer service purposes

In order to provide you with customer service, we require the following information about you;

• Name
• Phone number and e-mail
• Date of birth (for some payment methods e.g. Klarna)
• Payment information and payment history
• Information about your order (for ex: order number, product(s), delivery address, and invoice)
• Information you personally provide during your communication with us

We do this with the legal obligation of processing in a way that is necessary to cater to both our and your legitimate interests, in order to answer any questions you may have.

Data required to offer you a personalized site

In order to offer you a personalized site which provides the best possible shopping experience, that is with optimally relevant product representation and recommendations, we require the following information about you;

• IP
• Data gathered by cookies and the like. For example, on which products you clicked and your shopping history

We then analyse this data and provide you with product recommendations for other (similar) products on our site in which you may be interested. We do this with your consent provided via the cookie-banner on our site. This data is saved no more than 36 months from the time of your latest activity or the time of your consent. If you want us to erase this data you can at anytime contact us and we will erase your personal data immediately.

Personal data for marketing purposes

In order to customize our marketing for you, showing our products and deals on both our site and those of our partners, we require the following information about you:

• IP addresses
• Data gathered by cookies and the like. For example, on which products you clicked and your shopping history
• Order number

We do this with the legal obligation of processing in a way that is necessary to cater to both our and your legitimate interests by marketing our products to you for up to one year after your latest activity on our site. To do this, we use various external advertising services and collaborative partners. You can read more about this gathering, sharing and use of data, as well as remove the information used in these channels by following the instructions provided in the links below:

Google: https://policies.google.com/privacy/partners (https://policies.google.com/privacy/partners)

Criteo: https://www.criteo.com/privacy/ (https://www.criteo.com/privacy/)

Snapchat: https://www.snap.com/en-US/privacy/privacy-policy/ (https://www.snap.com/en-US/privacy/privacy-policy/)

Facebook: https://www.facebook.com/ads/about/?entry_product=ad_preferences (https://www.facebook.com/ads/about/?entry_product=ad_preferences)

Newsletters

If you wish to receive our newsletter, access to a variety of deals, participate in customer surveys, provide feedback, or ask a question in our customer forum, we require the following information about you;

• Name
• Address, phone number and e-mail
• Information you personally provide (for ex: your views, feedback and the like)

We do this only upon receiving your consent during the providing of said information. Storage time can vary depending on the situation, but it always complies with the period of time specified during the giving of consent.

Misuse of our services

In order to prevent misuse of our services or avoid, prevent and investigate crimes against the company, we require the following information from all our customers;

• Name
• Address, phone number and e-mail
• Payment information (such as the repeated use of invalid card numbers and the like)
• Information about returns and deliveries
• IP-number
• Potential customer notes
• Customer service history

This use is necessary because we have an invested interest in preventing misuse of our services and avoiding, preventing and investigating crimes against the company. Such information is saved as long as it is relevant in relation to the circumstance in question, but rarely exceeds upwards of 36 months.

Improving our services

In order to analyse, develop and improve our services, products and system, we ask that you consent to us having the following information about you through our cookie-banner;

• Purchasing and user-generated data, such as click and hit history
• Technical data surrounding devices and their settings (for ex: language, IP-address, web browser settings, time zone, operating system, and platform).
• Information regarding how you interact with us. E.g. how you use the site, login method, where and how long you visit certain pages, response times, error codes, how you arrive to and leave the service, etc.

We do this with the obligation of processing in a way that is necessary to cater to both our and your legitimate interests by improving and developing our site, products and the offers we are able to provide. We do this through analysis on an aggregated level, i.e. that the analysis is general and not at an individual level. We save the data, as a basis for the plain text analysis, up to one year after your most recent activity. After which, we pseudonymize the information, meaning we depersonalize it so as to make the identification of the provider (you) anonymous. If, within two years of pseudonymization, you decide you want to undo the change, we can reconnect your information with your previous visits to our site and show that you are a returning customer so as to understand how returning customers generally interact with our site. If more than two years have passed since pseudonymization, we are unfortunately no longer able to revive your information and your history is cleared. Additionally, if you contact us and wish to utilize your right of termination, we will also no longer be able to recover your information.

WHO CAN WE SHARE YOUR DATA WITH?

We sometimes share data, such as personal info, with various recipients in order to provide the services mentioned above. We never sell your information to anyone else without your approval. Potential recipients of your information are:

• Delivery Service Providers: In order to fulfil the purposes of our processing of your personal information, we share your personal data with companies providing services to us, for ex: to process the sending and delivery of your items or providing certain systems. These companies can only process your personal information according to our explicit instructions and cannot use your information for any other reason.
• Payment Service Providers: In order to manage payments via the site, we use various payment services. The payment service provider is responsible for their own handling of your personal information and has separate conditions which apply to them. Information regarding their conditions and handling of your personal data can be found when you choose which payment method to use on the site.
• Collaborative Partners: In order to enable our partners to usher traffic to us via their channels, we provide information such as order numbers and purchase prices. The information is only shared for this purpose and is not sold or forwarded.
• Other Recipients: We can send your data to other recipients, for ex: government organizations, if required of us by law. If all or a portion of our organization is shared or integrated with another organization, your personal data can be provided to our advisors, potential buyers and their advisors, and are passed on to the new owners of the business.
• Transfers Outside the EU: Some services or payment services can take place outside the EU. We never transmit any data outside the EU without taking the appropriate security measures and acquiring legal support for the transfer. For example, through Privacy Shield or the Commission's standard contractual clauses.

YOUR RIGHTS

• You have a right to know which of your personal data we use. This can be provided through a process known as a registry extract. If you have an account, you can log in to “My Account” on the top left on the website to see which data we have on you, for ex: contact information, your order history etc. If you have not registered as a member or wish to receive a complete registry extract, you can contact our customer service and we will be glad to help you!
• We want to ensure that your personal information is correct and up-to-date. With that in mind, you have the right to request the correction of inaccurate data about you. If the information you provided changes (for ex. if you change your e-mail address, name or payment information) or if you wish to delete your account, simply contact our customer service.
• Regarding instances involving the ways in which we process your personal data through the consent provided by you, you always have the right (at any time) to withdraw your consent regarding that processing. You are also entitled to oppose some processing, for example, direct marketing purposes and newsletters. In some circumstances, you even have the right to have your personal information deleted or blocked. This does not apply if we are required by law, for example, to preserve or otherwise process the information or if the information is required to fulfill an agreement with you.

CONTACT

If you have any questions regarding how we process your personal data, you are always welcome to contact us at info@kastelshoes.com (mailto:info@kastelshoes.com). If you are unsatisfied with the answers you receive from us or how we process your data, you are entitled to file a complaint with the corresponding supervising authority.

COOKIES

Cookies might mean yummy treats, but in this case, we are referring to small text files used by our site in order to provide users with a more effective, customized experience on kastelshoes.com.

Obligatory cookies are required for the site to function properly. Without these cookies, base functions such as page navigation and the ability to log into your user account would not be possible. We even gather some information through cookies, for analytical purposes, in order to improve our site and provide us the information necessary to effectively advertise. In some cases, this cookie data is shared with our partners, for example in cases of collaborative-marketing in which we share a pseudonymized order number to connect sales and returns with traffic from these partners. In such cases, IP addresses are shared with these partners to prevent fraud, but they are not saved any longer than necessary. Processing of cookies in this category is based on our mutual interest to understand and improve the ways in which our site is used and to convert our partners into traffic on our site via their channels.

Settings enable the site to remember information which affects the way the site functions or looks. This can be, for example, which types of cookies you wish to use.

Personalization

We use information about how you use the site, your order history and other identifiers to offer you a better experience, customized to meet your preferences, on our site. This means you can be pointed in the direction of personal promotions and offers which focus on products you like. Note that we will never process sensitive data about you, such as your order history of intimate products and the like, in order to customize the site.

Marketing

We use cookies to show advertisements and offers we believe you will be interested in, which are customized based on your preferences. Note that you cannot choose to opt-out of our ability to show ads on external websites, but you do have the right to decide whether or not we use your user information to customize the content in the ads. That can be, for example, information about previous shoe purchases which may result in shoe advertisements, or that you shopped from our fall/winter collection, thus we assume you have an interest in special offers from our fall/winter assortment. These cookies are processed based on our mutual interest to provide you with the most relevant information possible, but you always have the right to deactivate them below and therefore end the processing of your user information for the purpose of serving custom ads. We forward certain aspects of this information to marketing and analytical companies with which we collaborate, giving them the ability to customize and improve their services. Note that we will never process sensitive data about you, such as your order history of intimate products and the like, in order to provide customized recommendations for such products.

Cookie Settings

Note that settings for cookies are attached solely to the web browser in which you specified the settings. Thus, you may need to update your preferences on multiple platforms, if you use a variety of web browsers.

If you are a member and approve our Membership Terms, Kastel Shoes will process your personal data (by gathering cookies, among other ways) as described in the membership terms and Privacy Policy.

You have the same right and possibility to deactivate cookies according to that which is described above.

How to Remove Cookies

If you no longer wish to use cookies, you can turn off cookies in the settings of your web browser. You can even set your browser to notify you each time our site attempts to place a cookie on your computer.

You can also delete past cookies through your web browser.

To learn how to do so, see these links:

• Internet Explorer (https://support.microsoft.com/en-us/kb/278835)
• Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored)
• Google Chrome (https://support.google.com/chromebook/answer/95582?hl=en)
• Opera (https://www.opera.com/help/tutorials/security/privacy/)
• Safari (https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US)
• Flash cookies (https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html)

Third-party Applications

We use Shopify as a platform for our website.

Shopify’s platform allows merchants to connect their stores with third-party applications to alter or provide new functionalities in their stores.

Kastel Shoes uses the following third-party applications with the following app permissions:

Xporter Data Export Tool

by Modd Apps Inc.

App permissions

This app has access to the following personal information:

• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents
• Blog commenter e-mail addresses, IP addresses, and browser user agents
• Staff account names, e-mail addresses, and phone numbers

ShopSync

by ShopSync

App permissions

This app has access to the following personal information:

• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

Returns Manager by Turnr

by Turnr

App permissions

This app has access to the following personal information:

• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

Klaviyo for Shopify

by Klaviyo

App permissions

This app has access to the following personal information:

• Blog commenter e-mail addresses, IP addresses, and browser user agents
• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents
• Shopify account physical addresses and phone numbers

Koongo - Feed Marketing Tool

by Koongo

App permissions

This app has access to the following personal information:

• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

Klarna Payments

by Klarna

App permissions

This app has access to the following personal information:

• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents
• Blog commenter e-mail addresses, IP addresses, and browser user agents

Easy GDPR + Cookie Bar

by Innonic

App permissions

This app has access to the following personal information:

• Blog commenter e-mail addresses, IP addresses, and browser user agents
• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

Brightpearl New Inventory

by Brightpearl

App permissions

This app has access to the following personal information:

• Shopify account physical addresses and phone numbers

Brightpearl New Fulfillment

by Brightpearl

App permissions

This app has access to the following personal information:

• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

Brightpearl New

by Brightpearl

App permissions

This app has access to the following personal information:

• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

BEST Currency Converter

by Grizzly Apps

App permissions

This app can access and modify your store‘s data:

• Modify theme templates and theme assets
• Modify script tags in your store's theme template files
• Read theme templates and theme assets
• Read script tags in your store's theme template files

Agree to terms - Cart terms

by Zooomy

App permissions

This app has access to the following personal information:

• Blog commenter e-mail addresses, IP addresses, and browser user agents

This app can access and modify your store‘s data:

• Modify theme templates and theme assets
• Modify store content like articles, blogs, comments, pages, and redirects
• Modify script tags in your store's theme template files
• Read theme templates and theme assets
• Read store content like articles, blogs, comments, pages, and redirects
• Read script tags in your store's theme template files

AfterShip Returns Center

by AfterShip

App permissions

This app has access to the following personal information:

• Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

CCPA/CPRA RIGHTS AND PRIVACY NOTICE

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

CATEGORIES OF PERSONAL INFORMATION COLLECTED
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

• Category A: Identifiers.Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.Collected: Yes.
• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.Collected: Yes.
• Category C: Protected classification characteristics under California or federal law.Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).Collected: No.
• Category D: Commercial information.Examples: Records and history of products or services purchased or considered.Collected: Yes.
• Category E: Biometric information.Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.Collected: No.
• Category F: Internet or other similar network activity.Examples: Interaction with our Service or advertisement.Collected: Yes.
• Category G: Geolocation data.Examples: Approximate physical location.Collected: No.
• Category H: Sensory data.Examples: Audio, electronic, visual, thermal, olfactory, or similar information.Collected: No.
• Category I: Professional or employment-related information.Examples: Current or past job history or performance evaluations.Collected: No.
• Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.Collected: No.
• Category K: Inferences drawn from other personal information.Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.Collected: No.
• Category L: Sensitive personal information.Examples: Account login and password information, geolocation data.Collected: Yes.

Under CCPA/CPRA, personal information does not include:

• Publicly available information from government records
• Deidentified or aggregated consumer information
• Information excluded from the CCPA/CPRA’s scope, such as:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
  • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

SOURCES OF PERSONAL INFORMATION
We obtain the categories of personal information listed above from the following categories of sources:

• Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
• Indirectly from You. For example, from observing Your activity on our Service.
• Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
• From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to provide advertising on our Service, third-party vendors to deliver targeted advertising to You, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.

USE OF PERSONAL INFORMATION
We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA/CPRA), which may include the following examples:

• To operate our Service and provide You with Our Service.
• To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
• To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to You when collecting Your personal information or as otherwise set forth in the CCPA/CPRA.
• For internal administrative and auditing purposes.
• To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
• Other one-time uses.

We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA/CPRA), which may include the following examples:

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Your Personal Data” section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

DISCLOSURE OF PERSONAL INFORMATION

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

• Category A: Identifiers
• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
• Category D: Commercial information
• Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

SHARED OF PERSONAL INFORMATION

We may share, and have shared in the last twelve (12) months, Your personal information identified in the above categories with the following categories of third parties:

• Service Providers
• Payment processors
• Our affiliates
• Our business partners
• Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You

SALES OF PERSONAL INFORMATION

As defined in the CCPA/CPRA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.

We may sell and may have sold in the last twelve (12) months the following categories of personal information:

• Category A: Identifiers
• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
• Category D: Commercial information
• Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been shared for value in return.

SALES OF PERSONAL INFORMATION OF MINORS UNDER 16 YEARS OF AGE

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and We encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

YOUR RIGHTS UNDER THE CCPA/CPRA

The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

• The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
• The right to know/access. Under CCPA/CPRA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:
  • The categories of personal information We collected about You
  • The categories of sources for the personal information We collected about You
  • Our business or commercial purposes for collecting or selling that personal information
  • The categories of third parties with whom We share that personal information
  • The specific pieces of personal information We collected about You
  • If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
    • The categories of personal information categories sold
    • The categories of personal information categories disclosed
• The right to say no to the sale or sharing of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request, please see the “Do Not Sell My Personal Information” section or contact Us.
• The right to correct Personal Data. You have the right to correct or rectify any inaccurate personal information about You that We collected. Once We receive and confirm Your request, We will use commercially reasonable efforts to correct (and direct our Service Providers to correct) Your personal information, unless an exception applies.
• The right to limit use and disclosure of sensitive Personal Data. You have the right to request to limit the use or disclosure of certain sensitive personal information We collected about You, unless an exception applies. To submit, please see the “Limit the Use or Disclosure of My Sensitive Personal Information” section or contact Us.
• The right to delete Personal Data. You have the right to request the deletion of Your Personal Data under certain circumstances, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
  • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
• The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:
  • Denying goods or services to You
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of goods or services to You
  • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

EXERCISING YOUR CCPA/CPRA DATA PROTECTION RIGHTS

Please see the “Do Not Sell My Personal Information” section and “Limit the Use or Disclosure of My Sensitive Personal Information” section for more information on how to opt out and limit the use of sensitive information collected.
Additionally, in order to exercise any of Your rights under the CCPA/CPRA, and if You are a California resident, You can contact Us:

• By email: info@kastelshoes.com

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to Us must:

• Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
• Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if We cannot:

• Verify Your identity or authority to make the request
• And confirm that the personal information relates to You

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.
For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

DO NOT SELL MY PERSONAL INFORMATIONAs defined in the CCPA/CPRA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.
You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.
The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA/CPRA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA/CPRA law, you may do so by following the instructions below.
Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.


“DO NOT TRACK ” POLICY AS REQUIRED BY CalOPPA
Our Service does not respond to Do Not Track signals. However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

YOUR CALIFORNIA PRIVACY RIGHTS (CALIFORNIA´S SHINE THE LIGHT LAW)
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.
If you’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

PRIVACY RIGHTS FOR MINOR USERS (CALIFORNIA BUSINESS AND PROFESSIONS CODE SECTION 22581)
California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

CHANGES TO OUR PRIVACY POLICY
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US
If you have any questions about this Privacy Policy, You can contact us:

• By email: info@kastelshoes.com